Q: How can I place an order?
A: You can select your product that you need to buy and you can register them in the website for making necessary payment. The payment options are also provide on the website while you purchase.

Q: What will happen after I placed an order?
A: When your purchase orders are successfully approved then your order will be forwarded for the shipping department. The Shipping status will be notified to the customers instantly.

Q: How can I track the purchased order with tracking number?
A: You can contact our 24 hour customer service support team for getting any information about the tracking the delivery. Our customer support team will also provide you the best appropriate information for tracking the delivery status.

Q: How to cancel my purchased order?
A: For cancellation of any product, it is necessary to contact customer support team either through the toll free number or by email within the 24 hours after placing the order. After 24 hours of the purchased order, we will not consider the cancellation requests. If we processed your order from our office, Your order will not be cancle.

Q: Medicines purchased from the overseas are safe?
A: Medications that are manufactured overseas comes under the license and the approval of the FDA are regulated and tested in most cases. So it will be safe for any of the medication manufactured from other countries.

Q: It is advantage to buy the drug stores from this store?
A: When you know the type of medications that the doctors are prescribing then it will be useful for saving the money purchasing the medicines from our store.

Q: When can the purchased orders be delivered?
A: The date of delivery of the products to the customers varies for United States America and United Kingdom with 5 to 7 working days and for rest of the world 5 to 8 working days. we always deliver a product within 3 to 4 working hours.

Q: Are the products are delivered for the customers all over the world?
A: Yes, we provide our delivery all over the world.

Q: What if my purchase gets lost?
A: When the ordered product gets lost during the transportation then we will guarantee the new shipment of the same product free of cost. This happens only in the rare cases and we are also not responsible if the customer provides the wrong mailing address.

Q: Are the products and medications really effective and do you guarantee the products?
A: Yes. We have the 100% guaranteed safe and secure medical products as all the products are supplied from reliable suppliers. All our medical products are tested and approved by the FDA.

Q: What if my parcel arrives when I am not at home?
A: The Medical Packages are dropped into the mail box even when you are not at home. If your package is large then you will be notified about the nearest delivery local agency and you can get the products from them.

Q: Will the shipping cost have discounts?
A: Yes, the customer can get the free shipping when they placed the order above $500 for the medicines or products from the website. We provide the discount shipping facility for the regular customers.